We are focused on retaining a 100% feedback score. This being said we will do whatever it takes to make your experience with Casanova Home Furnishings a positive and beneficial one. We would love to see you shop with us again in the future, as we are here to create lasting relationships with those we encounter on this awesome medium we call Etsy! Thanks again for stopping by, and happy shopping to you!
At this time you can make payments simply online, using Etsy direct checkout or PayPal. For other payment options contact us, we'll make it happen!
We ship UPS ground with 3-5 day delivery. We are able to fill custom shipping request such as rush shipping, overnight, or the use of the carrier of your choice. Contact us for more information.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Of course we hope this never occurs, but in the unlikely event that you would like to return your item for a refund we will return 100% of the purchase price to you. Please note you will be responsible for the return shipping charge. No returns of custom orders will be accepted. Returns must be received within 14 days of original delivery, refunds will be issued upon receipt of returned item. Any questions, don't hesitate to ask.
We are very active here on Etsy, so if there is anything at all we can help you with let us know. You'll get a quick response to all your inquiries at Casanova Home Furnishings!